Notify quality team on course completion for couriers
Notify quality team on course completion for couriers
Untracked retraining completions delay courier reactivation and deliveries. Team alerts and a sheet record let coordinators clear suspensions the same day.
Overview
Missed training completions keep couriers suspended and slow deliveries. This flow captures completion webhooks, enriches records, logs them to a central sheet, and pings quality coordinators so suspensions are cleared within minutes and service resumes same day.