Notify policyholder of unarchived claim and link immediately
Notify policyholder of unarchived claim and link immediately
Your unarchived claims can sit unnoticed, leaving policyholders without access and adjusters lacking context. The notification gives access details so your team can resume processing within minutes.
Overview
When a claim is unarchived, policyholders expect access and adjusters need context — delays create extra calls and stalled work. This flow sends branded access emails immediately, so policyholder support and claims teams can resume processing within minutes and reduce follow-ups.