Notify on-call reps of urgent chat initiation via mobile

Your live chat initiations often lack visibility to campaign reps, leaving high-intent visitors unanswered. It pushes urgent mobile alerts to on-call reps so they can reply within minutes.

Overview

Unseen chat starts are lost opportunities for marketing campaigns and reps. This flow routes urgent chat events into mobile alerts so on-call reps can respond within minutes and capture high-intent visitors before they leave.