Notify on-call owner when bot alert mentions user
Notify on-call owner when bot alert mentions user
Your bot alert messages in channel sometimes don't reach the responsible owner, delaying triage. It posts a tagged notice to the thread so on-call engineers can acknowledge and act within minutes.
Overview
Bot alerts that mention an individual often get lost in channel noise and delay triage. This flow automatically posts a tagged reply in-thread so the on-call owner sees and can acknowledge the alert within minutes.