Notify ISA to call new lead within peak hours
Notify ISA to call new lead within peak hours
Your new lead alerts get buried in the CRM, so prospects go cold and ISAs lack context to call quickly. This routes qualifying leads to your ISA chat channel so calls happen within minutes.
Overview
Speed to lead determines who gets the conversation. This flow pushes qualifying new-lead alerts with profile context into your ISA chat channel so reps know who to call and can act within minutes. That reduces cold leads and keeps calls inside peak windows.