Notify customers and ops when service job completes

Your e-bike service completion Slack messages miss linked customer records, delaying outreach and leaving riders uninformed. It notifies the customer record and alerts ops so cases close same day.

Overview

When field techs mark a job ready in your ops channel, this flow turns that message into a verified customer event and a threaded ops alert. That reduces manual handoffs and ensures service cases are confirmed and closed same day.