Notify customers and create billing tasks on failed invoices
Notify customers and create billing tasks on failed invoices
Your failed invoice events lack billing context, preventing timely collections by billing staff. Automated contact updates plus outreach email and a follow-up task recover payments same day.
Overview
Failed payments leave billing teams scrambling and risk lost revenue and traveler frustration. This flow updates contact records, triggers an outreach email, and creates a follow-up billing task so your staff can recover payments and close cases the same day.