Notify assigned inbox messages to team chat channel

Unnoticed shared-inbox assignments leave your support reps without context and slow responses. Get immediate team chat alerts so assignees can triage and reply the same day.

Overview

When shared-inbox assignments aren’t surfaced, reps miss context and response times slip. This flow posts targeted, assignee-directed alerts into your team chat so conversation owners see and act on new assignments within seconds, enabling same-day replies.