Notify admin channel for new support To Do items

Your unassigned To Do items hide client billing and support work from the team. They get claimed faster, so issues are assigned and resolved before the next business day.

Overview

Unseen To Do items stall billing and support follow-up; this flow surfaces each new item with cleaned text and a direct action link in your admin channel so coordinators can claim work immediately. That means tasks are claimed and started within minutes, reducing next-day backlog and protecting SLA commitments.