Notify account team via chat about churned customers

Subscription records marked churn leave AMs without key context for retention. You receive immediate chat alerts with MRR and end dates so AMs can act before the next billing run.

Overview

When subscriptions flip to churn, account managers need immediate context to prioritize save attempts or handoffs; without it, valuable accounts fall through the cracks. This workflow delivers context-rich churn alerts into your account chat (with email fallback) so teams can act within minutes and address churn before billing.