Normalize training codes and return standard program data
Normalize training codes and return standard program data
Your training submissions contain inconsistent program names and flags, causing routing errors and corrections. The workflow returns standard program codes and a readiness flag for same-day routing.
Overview
Inconsistent program names in intake break downstream routing and create manual work for ops. This solution normalizes names into short program codes and returns a readiness flag to the caller, enabling same-day routing and fewer escalations.