Move SMS thread to Conversations and remove consolidation
Move SMS thread to Conversations and remove consolidation
Your consolidated SMS entries pile up in the consolidation table, obscuring thread context and causing duplicate outreach. You get single-source conversation records for same-day follow-up.
Overview
When consolidation rows linger, client managers waste time reconciling threads and risk duplicate outreach. This flow moves matching rows into a canonical Conversations table and removes the originals so program coordinators can act on single-source records the same day.