Move replied lead cards and log SMS thread to replied list
Move replied lead cards and log SMS thread to replied list
Your incoming SMS land without lead context, so reps can't triage or assign conversations quickly. It logs SMS to the lead card and moves the card to a replied list for same-day follow-up.
Overview
When prospects text your business number, conversations often sit disconnected from lead records; this routes each SMS onto the correct lead card and moves replied leads into a replied list so reps immediately see history. That reduces manual lookups and enables same-day, trackable follow-up.