Move closed incident folders into central closed archive
Move closed incident folders into central closed archive
Your incident folders sit in the active area, making artifacts hard to locate. Coordinators can access records the same day after the folder is archived to a closed area.
Overview
Incidents often leave evidence scattered across active folders, slowing reviews and handoffs. This flow centralizes each closed incident's folder into a single closed archive so coordinators and on-call engineers can find artifacts and start post-incident work the same day.