Mark users with active complaint from incoming webhook

Your complaint webhooks don't update user profiles, leaving agents without flags and slowing triage. Flagging users on receipt gives immediate ownership and faster response within minutes.

Mark users with active complaint from incoming webhook

Overview

When complaint signals arrive disconnected from user profiles, agents waste time confirming ownership and triaging. This flow flags the user and assigns ownership automatically on receipt, giving agents immediate context and faster triage within minutes.

Mark users with active complaint from incoming webhook