Mark ticket OK from channel message in CRM

Billing tickets posted in a team channel often lack approvals and cause schedule delays and reconciliation work. Get ticket status in CRM so billing staff can act the same day.

Overview

When billing-change requests appear in a team channel they should drive immediate CRM updates instead of manual lookups. This flow parses the channel approval, writes Approved/Rejected to the ticket, and gets billing staff moving the same day.