Mark subscriptions active when tickets are marked solved
Mark subscriptions active when tickets are marked solved
Your subscription requests stay 'In progress' while support tickets close, stalling provisioning and leaving customers waiting. Marking records active on ticket resolution speeds onboarding and enables same-day provisioning.
Overview
Stop manual status checks and speed provisioning: this flow flips subscription records to active as soon as support tickets are marked solved. That reduces onboarding lag and lets provisioning and customer success start work same day.