Mark subscription payment declined and add invoice ID to projects
Mark subscription payment declined and add invoice ID to projects
Subscription payment failures aren't recorded on project records, leaving billing without context. Staff get a flagged project and invoice reference so they can start collections the same day.
Overview
Untracked subscription failures hide who needs outreach and delay recovery; this flow tags affected projects and captures the invoice reference so billing can act immediately. That delivers visible status updates and enables same-day collections.