Mark SMS opt-outs on your subscriber table immediately
Mark SMS opt-outs on your subscriber table immediately
Your incoming SMS STOP replies don't update subscriber records, which causes accidental sends and compliance exposure. Update records automatically so your campaign managers stop outreach same day.
Overview
When people text STOP, your records should change immediately; otherwise you risk compliance issues and wasted sends. This flow captures inbound STOP replies and updates subscriber status so campaign managers stop outreach the same day.