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Mark SMS opt-outs as DNC and add message history

Mark SMS opt-outs as DNC and add message history

Your SMS leads missing DNC tags keep getting contacted, creating compliance risk and wasted agent time. Mark and log opt-outs so agents see status and message history same day.

Mark SMS opt-outs as DNC and add message history

Overview

When prospects text that they don’t want outreach, continued calls waste agent time and risk compliance. This flow logs the opt-out and moves the lead into a DNC stage so agents stop outreach and managers get clear status updates same day.

Mark SMS opt-outs as DNC and add message history