Mark SMS opt-outs and tag contacts for suppression
Mark SMS opt-outs and tag contacts for suppression
Your incoming SMS opt-outs can leave suppressed numbers contacted and create compliance exposure. Apply DNC flags and suppression tags so campaign managers avoid outreach same day.
Overview
Inbound STOPs and abusive replies are immediate compliance risks for SMS campaigns. This workflow flags those numbers, sets the CRM opt-out, and tags marketing lists so your team stops outreach within minutes and before the next send.