Mark returned users as churned and notify team

Your onboarding flow restarts lack churn context, leaving support unaware of returning users. You get churn flags and team alerts so reps can re-engage accounts same day.

Overview

Returning users who restart onboarding often signal at-risk accounts, but that signal rarely reaches success managers. This flow flags churn on the user record and posts a prioritized alert so reps can re-engage the account the same day.