Mark resolved incident done and archive its chat channel
Mark resolved incident done and archive its chat channel
Your incident tickets and chat channels stay open after resolution causing unclear ownership and delayed handoffs. Get issues closed and channels archived, so engineers have clear status within minutes.
Overview
If resolved incidents and their chat channels linger, engineers waste time confirming closure and ownership. This flow closes the issue and archives the conversation automatically, so on-call engineers and managers see a clean, accurate state within minutes and avoid manual cleanup.