Mark requests approved or rejected from channel posts

Your channel approval posts leave request records stale and missing reviewer comments, slowing IT triage. It updates the request record with status and comments so your team can act within minutes.

Overview

Approval messages in chat should change request state automatically; otherwise triage stalls and on-call SLAs slip. This flow extracts decisions and comments from channel posts and writes them back to the request database so your IT team can triage and act within minutes.