Mark redeemers from chat as loyalty contacts in SMS list

Your chat redeemers aren't flagged in your SMS list, causing manual checks and duplicate outreach. You get a redeemer flag added to the contact so campaign managers can suppress or target messages same day.

Overview

Unflagged redeemers create duplicate sends and extra manual work for campaign managers. This flow tags chat-origin contacts and writes the redeemer status into your SMS list so marketing can suppress or target those customers immediately, enabling same-day segmented outreach.