Mark redeemed SMS contacts from chat messages instantly

Your chat leads lack a redeemed flag, so promotions still target guests who already redeemed offers. Mark contacts as redeemed to keep SMS audiences accurate for next-day sends.

Overview

Sending offers to guests who already redeemed undermines campaign relevance and inflates client spend. This flow flags chat responders as redeemed and keeps your SMS audience clean so campaign managers can launch targeted sends confidently the next day.