Mark recovered checkout payments on your call-center board

Your abandoned checkout records from call-center callbacks arrive without payment status, stalling reconciliation. Update the board item to paid so billing staff can clear holds same day.

Mark recovered checkout payments on your call-center board

Overview

Incoming call-center payment callbacks often arrive without a linked record, leaving holds uncleared and reconciliation stalled. This workflow finds the matching record and marks it paid so billing staff can clear holds and finish reconciliation the same day.

Mark recovered checkout payments on your call-center board