Mark recovered checkout payments on your call-center board
Mark recovered checkout payments on your call-center board
Your abandoned checkout records from call-center callbacks arrive without payment status, stalling reconciliation. Update the board item to paid so billing staff can clear holds same day.
Overview
Incoming call-center payment callbacks often arrive without a linked record, leaving holds uncleared and reconciliation stalled. This workflow finds the matching record and marks it paid so billing staff can clear holds and finish reconciliation the same day.