Mark orders as shipped in your ops tracker
Mark orders as shipped in your ops tracker
Your order records miss shipment status and tracking when shipping events arrive, leaving support without delivery context. Update orders with status and tracking so customers are notified same day.
Overview
When shipment webhooks don't land in your order tracker, agents waste time hunting for tracking numbers and miss customer SLAs. This flow writes shipment status and parcel numbers back to the order row and ensures support can send same-day updates.