Mark orders as paid and record payment details
Mark orders as paid and record payment details
Orders lack payment links when gateway events aren't matched, causing reconciliation gaps. Billing staff reconcile after payments captured and linked to orders, enabling reconciliation the same day.
Overview
When gateway payments from submission forms aren't linked to orders, reconciliation stalls and billing teams spend hours chasing records. This flow attaches transaction IDs and amounts to matching orders and sets payment status, letting billing reconcile the same day and keep close processes on schedule.