Mark opt-out form responses to suppression list immediately
Mark opt-out form responses to suppression list immediately
Your opt-out form responses sit unprocessed, leaving customer phone numbers active and at risk of outreach. They are suppressed in downstream lists within minutes to stop messages before the next send.
Overview
Unprocessed opt-outs expose you to noncompliant outreach and wasted campaign sends. This flow captures form opt-outs and records them in downstream suppression lists within minutes, so campaign managers stop messaging opted-out numbers before the next send.