Mark newsletter contacts as unsubscribed in your CRM records
Mark newsletter contacts as unsubscribed in your CRM records
Your subscriber removals aren't reflected in CRM newsletter preference records, causing campaigns to reach unsubscribed addresses. Keep preference flags accurate so campaign teams avoid accidental sends.
Overview
When subscribers opt out, campaign managers need reliable audience flags so they can launch without accidental sends. This flow updates newsletter preference records and contact unsubscribe flags within minutes, keeping campaigns clean before each send.