Mark linked issue as done when support ticket closes

Your support tickets often close without updating linked engineering issues, leaving engineers without closure context. Get linked issues marked done so teams have resolved context same day.

Mark linked issue as done when support ticket closes

Overview

Stop manual handoffs between support and engineering and ensure your backlog matches customer reality. This flow turns closed support tickets into transitioned engineering issues and adds closure notes, giving engineers resolved context same day.

Mark linked issue as done when support ticket closes