Mark internal report as responded from channel reaction
Mark internal report as responded from channel reaction
Your channel reports stay unchanged when reactions mark items handled, causing duplicate follow-ups. Your coordinators see current status within minutes.
Overview
When team reactions indicate an item is handled, stale records force coordinators into duplicate outreach. This flow writes the handled status back to the matching report record immediately, so program coordinators and ops staff see current state and stop chasing resolved items within minutes.