Mark install records when bookings cancel for dispatch
Mark install records when bookings cancel for dispatch
Your install cancellations aren't reflected in appointment records, causing techs to be dispatched unnecessarily. Update records immediately so dispatch and billing stay accurate same day.
Overview
When bookings are cancelled but records aren't updated, operations wastes time dispatching technicians and finance reconciles later. This flow updates appointment records within minutes of a cancellation so dispatch coordinators and billing staff see correct statuses and avoid wasted truck rolls same day.