Mark and reply to tickets for no-game requests

Your support sheet rows flagged 'no new games' cause repetitive replies and stale tickets for account managers. You close and reply automatically, keeping queues current within minutes.

Overview

Rows that flag 'no new games' create repetitive replies and noisy queues; this flow replies with a standard message and closes those tickets automatically, preventing wasted agent time. That change frees account managers to focus on active publisher issues and keeps queues clean within minutes.