Log ticket due date changes into a dated sheet
Log ticket due date changes into a dated sheet
Your ticket due date changes arrive without a central record, making it hard to audit schedule shifts and assign actions. It appends dated log rows so support managers can review changes same day.
Overview
Untracked due-date changes leave support ops blind to schedule risk and slow response. This flow captures each change into a dated sheet and gives support managers a single audit trail to act on before the next daily review.