Log new ticket records automatically for customer requests

Support tickets arrive as freeform messages, so feature requests and campaign feedback go untracked. Consolidate tickets into a searchable table so marketing ops can review trends same day.

Overview

Unstructured support tickets hide campaign signals and product feedback, slowing iterations and creating blind spots for marketers. This flow captures ticket context into a searchable table so marketing ops and product teams can prioritize feature requests and review trends same day.