Log incoming messages to lead and pause sequences
Log incoming messages to lead and pause sequences
Inbound prospect messages aren't linked to leads, leaving reps without reply context. Attach messages to leads and pause outreach so reps reply with context within minutes.
Overview
When prospects reply through external channels, your sequences must stop and reps need full context. This flow logs incoming messages directly to the lead and pauses outreach so SDRs avoid duplicate sends and can reply within minutes. Deploying it reduces confusion and speeds response time.