Log inbound SMS into a central intake sheet
Log inbound SMS into a central intake sheet
Your inbound SMS messages for intake land in different inboxes, causing missed requests and unclear ownership. Capture them into a single sheet so coordinators can triage and follow up same day.
Overview
Inbound SMS frequently live in phone channels and go untracked, which breaks accountability and slows response. This captures each qualifying message into a central sheet so coordinators can triage and follow up the same day, restoring visibility and timely action.