Log inbound SMS as CRM engagement and list
Log inbound SMS as CRM engagement and list
Your inbound SMS arrive without contact context, leaving replies unlogged and owners unsure. Log replies and enroll responders so marketing can follow up same day.
Overview
Inbound SMS are often the fastest signals from prospects, but they frequently land without context or ownership. This flow captures message text into contact records, routes replies by intent, and enrolls responders into a follow-up list so campaign managers get actionable leads within minutes.