Log completed phone leads into a central tracking sheet
Log completed phone leads into a central tracking sheet
Your completed calls aren't centralized, leaving support staff without caller context and delaying callbacks. Log call leads into one tracking sheet so coordinators can follow up same day.
Overview
When completed calls aren't logged, support loses caller context and callbacks slip. This flow captures finished calls, normalizes timestamps and numbers, and appends them to a central sheet so coordinators can follow up the same day.