Log closed support tickets to the daily sheet
Log closed support tickets to the daily sheet
Your closed ticket emails arrive unstructured, leaving gaps in closure tracking and reporting. The flow captures structured ticket rows so service managers can validate closures before daily review.
Overview
Unstructured closure emails slow down reporting and force analysts into manual cleanup. This flow parses those emails and attachments into validated sheet rows, giving service managers ready-to-review closure data within minutes ahead of daily operations checks.