Log call disposition and update contact record in CRM
Log call disposition and update contact record in CRM
Your call dispositions arrive via webhook but aren’t attached to contacts, leaving reps without context. It records disposition notes and updates contact fields so reps can act on calls the same day.
Overview
When call dispositions don't land on the right contact, reps lack context and follow-up slips. This flow attaches disposition notes and updates contact fields so reps see call outcomes and act on leads the same day.