Keep marketing ops capturing chat leads in CRM instantly

Marketing ops miss chat leads when pre-chat contacts aren't captured, harming campaign attribution. Add chat contacts to CRM and audience so marketing preserves attribution and starts nurture.

Overview

Missed chat contacts break campaign attribution and stall nurture, creating blind spots for marketing ops. This flow captures, tags, and routes chat contacts into your CRM and audiences so you eliminate missed follow-ups and preserve attribution—teams report cleaner lead lists and faster handoffs.

Notable Features

Create CRM leads from chat
Tag contacts with campaign attribution
Add contacts to marketing audience