Keep marketing lists accurate when students unenroll

Marketing coordinators face mis-segmented lists when students unenroll from the Foundation course, reducing campaign relevance. Update subscriber tags so marketing targets the right audiences.

Keep marketing lists accurate when students unenroll

Overview

Mis-segmented newsletters send irrelevant messages and hurt campaign relevance. This workflow keeps subscriber tags aligned with course enrollment—removing course tags and applying an 'unenrolled' flag—preventing inappropriate re-engagement sends and protecting audience quality.

Notable Features

  • Apply unenrolled tag on change
  • Remove course member tag
  • Segment lists for re-engagement flows

Keep marketing lists accurate when students unenroll