Keep IT informed of five-star SMS feedback for reviews

IT staff miss review opportunities when five-star SMS replies sit unread, costing public endorsements. Send review requests quickly so marketing captures praise and protects ratings.

Overview

Missed five-star SMS replies turn enthusiastic customers into lost review opportunities. This workflow makes every five-star reply trigger a review request so marketing captures praise and protects public ratings, with clear logs and zero missed follow-ups.

Notable Features

Filter five-star SMS replies only
Send review requests via SMS
Log outreach for marketing reporting