Keep IT incident registry free of resolved external incidents

IT engineers refreshing dashboards see stale external incidents in the internal registry. It removes externally resolved incidents on refresh, keeping the registry accurate and cutting manual cleanup.

Overview

Stale external incidents cause IT engineers to chase resolved issues and bloat the internal registry, slowing triage and wasting attention. This workflow removes externally resolved incidents on dashboard refresh so your incident list reflects live status, eliminating manual cleanup and preventing misleading triage. The result is cleaner incident lists and faster, more accurate operations decisions.

Notable Features

Remove resolved external incidents
Trigger on dashboard refresh
Keep incident registry accurate