Keep IT in control of RBAC access requests

IT admins receive RBAC access requests in forms, causing compliance gaps and delayed user access. Route submissions into your helpdesk so every request is a tracked, assignable ticket and IT can act quickly.

Overview

Untracked RBAC access requests create compliance risk and frustrated users for IT. This workflow turns each form submission into a tracked helpdesk ticket so IT gets clear ownership and an audit trail. Expect faster response times and far fewer lost requests.

Notable Features

Create or update helpdesk tickets
Map form fields to ticket fields
Notify IT and assign owners