Keep guest contacts updated for IT-managed CRM and newsletter

IT teams lose guest check-ins that don't reach marketing, causing outreach to miss guests and hurting ratings. Push check-ins to CRM and mailing lists so marketing can start targeted outreach.

Overview

Guest services miss personalized outreach when check-in contacts don't flow to marketing. This workflow turns every new check-in into an up-to-date CRM and mailing-list contact so marketing and guest services can launch targeted outreach; teams report faster response times and fewer missed follow-ups.

Notable Features

Add or update CRM contacts
Subscribe guests to mailing lists
Alert marketing to new guests