Keep DevOps engineers informed on escalated Jira issues

On-call DevOps miss escalated Jira issues, leaving incidents untriaged. Route Escalated/Ready issues to the incident channel and on-call roster so triage starts with full context.

Overview

Missed escalations let critical incidents linger and increase outage impact. This workflow delivers every Escalated/Ready Jira issue to the incident channel and on-call roster, so triage starts with full context and zero missed follow-ups.

Notable Features

Send escalation alerts to channel
Notify on-call roster with context
Attach issue summary and link